Services

Three service levels.
One documentation standard.

Whether it’s a STAT specimen or a daily route sweep, every LabPath run is designed for an upfront booking quote, declared handling requirements, and opaque-QR custody. The core workflow is locally verified; production tracking, media, and PDF integrations are still release gates.

Service levels

STAT Delivery

Immediate dispatch. Direct, no-stop routing.

From $95 · first 10 miles included · $2.50/mi after

For urgent specimens and time-critical medications. The local workflow proves immediate dispatch eligibility and direct routing without a fixed-minute promise. Production driver availability and live ETA evidence remain launch gates.

  • Immediate dispatch workflow verified locally
  • Direct routing — your package never shares a route
  • Facility live tracking is in production integration
  • Receiver attestation + signature verified locally

Same-Day Delivery

Booked and delivered inside the business day.

From $39 · first 15 miles included · $1.50/mi after (Rush: +$10)

The workhorse tier for non-urgent specimens, pharmacy fills, lab kits, and supply runs. The locally verified flow uses the same custody standard as STAT; device telemetry, media storage, and PDF export remain release-gated.

  • Pickup and delivery within the same business day
  • Full chain-of-custody documentation
  • Declared temperature option quoted upfront
  • Binding quote is produced at booking

Scheduled Routes

Recurring pickups on your cadence.

$38 per shared stop · dedicated routes from $114

Daily or custom-cadence pickup sweeps across your clinic network. One predictable invoice, unbroken cold chain, and route batching that cuts your per-run cost significantly versus on-demand booking.

  • Daily, weekly, or custom pickup cadence
  • Multi-stop sweeps across your locations
  • Consolidated Net-15 invoicing
  • Priority scheduling for contracted facilities

What we move

  • Clinical specimens (blood, urine, cultures)
  • Biopsies & surgical pathology
  • Pharmaceuticals & medication fills
  • Lab kits & collection supplies
  • Medical records & documents
  • Small medical equipment

Three declared handling options: ambient, refrigerated (2–8 °C), and frozen. Continuous device telemetry is not live yet and must not be inferred from the selected range.

What you get here that you won’t get elsewhere

We built LabPath around the exact failure points facilities report with their current couriers.

No patient data fields

The booking model has no patient fields, and the opaque package QR carries no patient data. Staff are warned not to place PHI in the bounded access-notes channel; requisitions stay sealed with the package.

The quote you approve is the invoice you get

The backend produces a server-authoritative booking quote and preserves the accepted amount. The public rate card still needs reconciliation before launch.

Honest ETAs, not optimistic ones

We show you a driver-verified ETA before you confirm — never a fixed-minute promise physics can't keep.

Incident communication commitment

A 15-minute communication target belongs in an executed service agreement and launch operating procedure. It is not presented here as measured production performance.

Dedicated-driver launch standard

Background checks, role-appropriate HIPAA and bloodborne-pathogens training, vehicle controls, and validated containers are required operating gates before live service—not software test results.

QR chain of custody on every package

Each package receives an opaque QR and must be scanned at pickup; receiver attestation and signature close the locally verified flow. Production photo storage and PDF export remain release-gated.

Get your facility’s rate sheet

Preview the estimate and onboarding flows. Public portal submission and production dispatch are not enabled yet.